FAQ's
Below are just a selection of our clients most frequently asked questions.
If you do not find your answer here, then simply get in touch with us today and we will be glad to answer any questions and provide you with a free no obligation quote.
General Questions
How long does an oven clean take?
A single or double oven with add-ons (Hob or Extractor) will take around 2 hours. Range units and Aga’s will take up to 3 hours.
Do you use harsh chemicals?
No. We use our own branded eco-friendly solutions that are individually prepared for each customer. We do not use acids or caustics and all of our solutions can be handled without the need for gloves, goggles or masks.
Do you clean the glass in the oven door?
Yes. If the door has a vented system we will be able to remove the door and split the layers of glass to clean both sides. This even includes triple glazed doors. Some door units are pre-sealed by the manufacturer which means no dirt or dust should be between the layers of glass.
Do I need to do anything prior to my appointment?
No. We supply everything needed for the cleaning process including floor coverings, solutions and equipment. All we need is access to a sink and the hot water tap and also a parking space for our van.
Do you have insurance?
Yes. All of our technicians are fully trained and insured so your property is fully protected.
How long before I can safely use the oven?
At the end of the appointment your technician will heat the appliance to ensure it is working correctly and the oven is safe to cook in straight away.
"Fantastic job done, have had the same lad to us a few times. He always does a great job, he's polite, courteous, was chatting to my disabled son whilst working and tidied up after him. We will always use your company and recommend you to friends and family".
Have a question? Talk to our experts
To find out more about our services or to contact us to speak to a professional about your domestic oven cleaning needs.
Main office 01291427244 | Forest of Dean 01594 782182 | Cardiff 02920 990287 |
Abergavenny 01873 594054 | Newport 01633 415363
